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Frequently  Asked Questions

What materials are used to create We Got Cookies accessories?

All of our accessories are crafted from high-quality Tärnsjö vegetable-tanned leather, known for its durability and rich patina that develops over time. We also use top-notch hardware materials for added durability and aesthetics.

Can I order a custom-made accessory?
Are We Got Cookies accessories adjustable?

Yes, our accessories with standard sizes are adjustable within a certain range for a more customized fit.

There are three holes per buckle and the number of buckles and their position depend on each style that allow a looser or tighter fit.

How long does it take for an order to be shipped?

All our products are made-to-order by hand in our Stockholm studio.

Typically, it takes us around 3-5 business days to create and ship an order.

However, for custom orders, the time may vary.

Do you ship internationally?

Yes, we offer Free international shipping.  

Delivery time may vary depending on the destination.

What is your return and exchange policy?

We accept returns and exchanges on products that are standard sizes and that are in their original condition within 14 days of delivery.

However, for hygiene reasons, we can’t accept returns or exchanges on items that have been worn.

How can I anchor my We Got Cookies accessory with an empowering feeling?

By using the NLP technique of anchoring, you can create a strong, positive association between your accessory and a desired emotional state. This involves holding or touching your accessory during the peak of a vivid, empowering memory or feeling.

Here’s an exercise for anchoring your WGC accessory with an emotion of your choice

How do I find my size?

We recommend referring to our size guide on each product page.

If you have specific sizing queries, feel free to contact us directly.

Can I wear my accessory for daily use?

Absolutely. Our accessories are designed to be versatile. Whether you’re dressing up for an event or just adding an edge to your everyday attire, our pieces can be a perfect addition. However, as with any leather product, extensive exposure to direct sunlight or water can potentially harm the material over time.

What is the meaning of the name "We Got Cookies"?

The name “We Got Cookies” is a fun metaphor for our brand ethos – enticing, playful, and a little indulgent.

Just like cookies, our accessories are designed to  enhance your sensual pleasure.

Can I get a different color of the same design?

Yes, most of our designs come in various colors. You can check the color options on each product page or contact us for custom color requests.

How do I clean my accessory?

For general cleaning, use a soft, dry cloth to wipe down your accessory. If your accessory gets stained, use a specialized leather cleaner following the product instructions.

How do I know that my order has been placed successfully?

After placing your order, you’ll receive an order confirmation email. If you don’t receive this email within a few minutes, check your spam or junk folder. If you still can’t find it, contact us directly.

Can I gift a We Got Cookies accessory? Do you provide gift packaging?

Yes, our accessories make wonderful gifts.

We can provide special gift packaging upon request.

Are your products sustainable?

We strive for sustainability in our production process.

Our leather is sustainably sourced as well as vegetable-tanned, which is more environmentally friendly than conventional tanning methods.

We also craft each piece by hand, reducing energy consumption.

What's unique about Tärnsjö leather?

Tärnsjö leather is vegetable-tanned, eco-friendly, and sustainably sourced from Sweden.

This type of leather is known for its durability and the beautiful patina it develops over time, enhancing the aesthetics of our products.

What is the best way to store my accessory when not in use?

When not in use, store your accessory in a cool, dry place.

Avoid placing it near heat sources or in direct sunlight.

You can also consider using a protective bag or box to prevent scratches.

How do I care for my WGC accessory?

To ensure that your accessories remain in prime condition and continue to age gracefully, we offer the following care instructions:

  1. Savor the Touch: Before putting on your WGC piece, take a moment to apply a thin coat of leather fat. This not only helps in preserving the leather but also allows you to intimately connect with the piece. As you handle the accessory, it absorbs the natural oils from your skin, developing a patina over time that makes it uniquely yours.
  2. Mindful Wearing: As you put on your WGC accessory, consciously savor the feel of the leather against your skin. Take a few moments to let the feeling sink in, to anchor (read more about this NLP technique here (link)) the sensation and charge the accessory with your personal energy. This ritual will infuse your accessory with a vibe that is uniquely yours and deepen your connection with it over time.
  3. Scratch Prevention: To maintain the integrity of the leather, avoid contact with objects that may scratch or compromise its surface. Handle your WGC pieces with care and respect.
  4. Proper Storage: Store your WGC pieces in a cool, dry place away from direct sunlight. This helps maintain the leather’s quality and prevents the hardware from tarnishing.
  5. Handling Wetness: If your accessory gets wet, blot the water off immediately with a paper towel. Allow it to dry naturally away from direct heat sources.
  6. Color Transfer: The rich colors of our leather pieces are achieved through a natural tanning process. Be mindful that bright or dark colors may transfer onto lighter fabrics or objects.
  7. Variation in Shades: Each WGC piece is unique. Due to the natural tanning process, shades may vary slightly from piece to piece, adding to the uniqueness of each accessory.

By following these care instructions, you can ensure that your We Got Cookies accessories remain in pristine condition for years to come, continuing to add a distinctive touch to your sensual self-expression.

How does the custom order process work?

For custom orders, first, get in touch with us to discuss your design ideas and preferences. Once we’ve got a clear understanding, we’ll work out a quote and timeline for you. After you approve these, we’ll start crafting your custom piece.

The creation time can vary depending on the complexity of the design.

What are We Got Cookies After Hours Parties?

We Got Cookies After Hours’ Parties are exclusive underground events where we enjoy a curated selection of amazing DJ’s, sensuality, self-expression, and the joy of dancing until very late.

Read more about our parties here

What is the WGC Pleasure School?

Pleasure School is an initiative by We Got Cookies where we share knowledge, tips, and insights about embracing and expressing your sensuality.

We are preparing the online space and should be ready to launch this fall.

Can I have a custom made restraint or set?

 Yes! At We Got Cookies, we understand that each individual is unique, and you may want something that truly resonates with your personal style. Our design team can work with you to create custom made restraints or sets that reflect your personality and fulfill your specific desires. Get in touch with us via our ‘Contact Us’ page to start discussing your custom order.

Are there any safety guidelines for using the restraints?

Yes, safety is of utmost importance to us. When using restraints, always ensure both parties are consenting and comfortable.

Start slow and communicate with your partner about their comfort levels.

Never leave a person alone while restrained, and always have a safe word in place.

Remember, the key to any sensual play is respect, consent, and communication.

How does the process for ordering a custom-made restraint or set work?

The process starts with you reaching out to us with your ideas. We will then consult with you to understand your vision better, discussing materials, colors, sizes, and other specific requirements.

Once the design is finalized, we will provide you with a quote and timeline for creation.

After your approval and payment, we’ll start the crafting process.

Rest assured, we’ll keep you updated throughout the process.

How long does it take to receive a custom-made order?

The timeframe for custom orders can vary based on the complexity of the design and our current workload.

Typically, you can expect your custom order to be ready within 2-4 weeks after the design has been finalized.

We’ll provide a more accurate timeline once the design process is complete.

We will work diligently to create your unique piece and get it to you as quickly as possible.

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